At 19myr, your privacy is more than a legal obligation — it is a responsibility we have taken seriously since day one of this platform's development. This document clearly outlines what data we collect, how it is used, and your rights as a Malaysian user.
19myr (operating via the domain 19myr.best) is fully committed to protecting the privacy and personal data of every user on our platform. This Privacy Policy ("Policy") sets out in detail how 19myr collect, store, use, process, and in certain circumstances disclose your personal information when you use our services.
This Policy applies to all your interactions with 19myr, including account registration, deposits and withdrawals using Malaysian payment methods, football and other Sports Betting activity, use of casino games and slots, and all communications with our customer support team. By registering for or using the platform 19myr, you are giving your consent to the data processing practices described in this Policy.
19myr complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. We do not collect data beyond what is necessary to provide our services, and we will not use your data for unrelated purposes without your consent.
Our Commitment: 19myr has never sold and will never sell users' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we hold it solely in trust to enable us to provide you with the best possible service.
19myr collects various types of personal information depending on how you interact with our platform. Generally, this data falls into three main categories — information you provide directly, data collected automatically during use, and data obtained from legitimate third-party sources.
Information You Provide Directly:
Automatically Collected Data:
All sensitive data such as passwords and identity card numbers are stored in encrypted form. 19myr staff 19myr does not have access to your password in plain-text form at any time.
Name, phone number, and MyKad number for age verification and PDPA compliance.
Malaysian e-wallet details and bank account information for processing deposits and withdrawals securely.
Betting records, game history, and usage patterns to enhance your experience.
Technical information about your device and browser to ensure the platform performs optimally.
19myr uses the personal data collected for legitimate and necessary purposes to enable us to provide you with quality online sports betting and casino services. We do not use your data for any other purpose without first obtaining your consent.
The primary purposes for which data is used at 19myr is as follows:
19myr does not sell, rent, or trade users' personal data to any third party for their own commercial purposes. This is a core principle we have never compromised since the platform first launched.
However, in certain limited circumstances, 19myr may need to share certain data with the following parties to enable our services to function:
Every third party we work with has undergone a security assessment process and is subject to data processing agreements that comply with international data protection standards. 19myr is responsible for ensuring your data is treated to the same standard even when processed by third parties we engage.
19myr invests seriously in security infrastructure to ensure your personal and financial data is always protected against unauthorized access, loss, misuse, or accidental disclosure.
Key security measures we have implemented on the platform 19myr is as follows:
While we take all reasonable steps to protect your data, no digital security system can guarantee 100% protection under all circumstances. In the event of a security incident involving your personal data, 19myr will notify you promptly in accordance with the requirements of applicable Malaysian PDPA legislation.
Platform 19myr uses cookies and similar tracking technologies to enhance the user experience, enable essential platform features, and collect analytical data that helps us understand how users interact with our platform.
Types of cookies used on the platform 19myr:
You can manage cookie settings through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the platform 19myr. For more information on how to manage cookies in your browser, refer to the help documentation for the browser you are using.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the commitment of 19myr regarding user privacy, you have the following rights with respect to the personal data we hold about you. You may exercise any of these rights by contacting our support team 19myr at support@19myr.best.
You have the right to request a copy of the personal data we hold about you, including transaction records, activity history, and account information. 19myr will fulfil access requests within 21 business days.
If you find that any personal data we hold about you is inaccurate or outdated, you have the right to request a correction. You may also update certain information directly through your account settings. 19myr you.
You may request the deletion of your personal data when it is no longer needed for the purpose it was originally collected, or when you withdraw your consent. Please note that certain data may need to be retained for a specified period to meet legal compliance requirements.
Under certain circumstances, you have the right to request 19myr restrict how we process your data — for example, while we are reviewing the accuracy of your data or while you are objecting to its processing.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving your objection, 19myr will immediately cease processing your data for that purpose.
You have the right to receive the personal data you have provided to 19myr in a structured, commonly used, and machine-readable format, and have the right to transfer that data to another data controller where permitted by law.
19myr retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required or permitted under applicable Malaysian law.
In general, our data retention principles are as follows:
Upon expiry of the applicable retention period, 19myr will securely delete or anonymise your personal data in a manner that ensures it cannot be recovered or accessed again.
19myr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or the addition of new services to our platform.
When significant changes are made to this Policy, 19myr will notify registered users via email notification or an in-platform notice at least 7 days before any changes take effect. For minor updates that do not materially affect your fundamental rights, we may simply update the document version and effective date without prior notice.
We encourage you to review this Privacy Policy page periodically to stay informed of our latest practices. Your continued use of the platform 19myr after the effective date of any amendment constitutes your acceptance of the updated Policy.
The effective date and current version number of this Privacy Policy are always displayed at the top of this page. Bookmark this page for easy reference in the future.
If you have any questions, concerns, or wish to exercise any of your privacy rights as outlined in Section 7 of this Policy, please contact our 19myr through the following channels:
19myr will acknowledge receipt of your privacy request within 3 business days and endeavour to resolve it within 21 business days from the date of receipt. For more complex requests, we will keep you informed of any additional time required and provide regular updates on the progress.
If you are not satisfied with how 19myr handles your personal data or our response to your privacy requests, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner or the relevant authority under applicable law.
Quick answers to the most frequently asked questions about the privacy and data protection of our users
Six ways we keep your personal data safe and protected on the 19myr platform
All data transmitted between your device and 19myr's servers is encrypted using the same 256-bit SSL standard employed by Malaysia's leading banking institutions.
19myr users' personal data is accessible only to staff who have been granted specific authorisation based on the principle of least privilege — only the access that is necessary, nothing more.
19myr fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations to protect your rights.
19myr has never and will never sell or share users' personal data with advertisers or third parties for their own commercial purposes — that is our promise.
The 19myr cybersecurity team continuously monitors the platform to detect and respond to any threats or unauthorised access attempts.
19myr fully respects your rights to access, rectify, erase, and port your data. Every privacy request is handled with care and processed within the stipulated timeframe.
19myr is built with security and privacy at its core. Register an account in under 60 seconds, deposit from as little as RM 10 via Touch 'n Go, GrabPay, or your preferred Malaysian payment method, and enjoy a welcome bonus of up to RM 100.
19myr is strictly for individuals aged 18 and above. Please play responsibly.